Frequently Asked Questions
We believe clarity builds trust. Find straightforward answers to the questions Quebec and Ontario shippers ask us most.
Nour Transport specializes in temperature-sensitive freight, including refrigerated, heated, and dry box shipments. We handle food and beverage, dairy, fresh produce, pharmaceutical, and other cargo that requires strict environmental control during transport.
We operate across Quebec, Ontario, and the Maritime Provinces, covering both local urban deliveries and full interprovincial hauls under one account.
Yes. We operate light-duty refrigerated trucks for local and urban deliveries as well as full 53-foot refrigerated trailers for interprovincial routes across Quebec, Ontario, and the Maritime Provinces.
Yes. Our dispatch team is structured to mobilize in as little as six hours when your supply chain cannot wait.
Yes. Our fleet includes two-zone and three-zone multi-temperature trailers, allowing different temperature requirements to be handled in a single shipment without compromising either load.
You can request a quote directly through our website contact form. We respond to all quote requests promptly.
To provide an accurate quote, we will need your pickup and delivery locations, commodity type, required temperature range, approximate weight or pallet count, and preferred pickup date.
Our team responds to quote requests as quickly as possible. For urgent shipments, call our sales line directly for the fastest response.
Yes. We work with many clients on recurring schedules across Quebec, Ontario, and the Maritime Provinces. Our team will work with you to structure a service agreement that fits your operational needs.
We handle both local light-duty deliveries and full truckload interprovincial shipments. Contact our team to discuss your specific requirements, and we will match you with the right equipment.
Our fleet includes light-duty refrigerated trucks, straight trucks, 53-foot refrigerated trailers, tri-axle units for higher weight capacity loads, multi-temperature two and three-zone trailers, and heated dry box units.
95% of our fleet is under four years old. We operate on a four-year replacement cycle to ensure our equipment remains modern, reliable, and mechanically sound on every route we run.
Every unit in our fleet is equipped with telematics that monitor temperature and location in real time throughout the entire shipment. Our team receives automatic alerts the moment conditions shift, so we can act before a problem becomes a loss.
Our drivers average more than five years of experience in temperature-sensitive freight on the Quebec, Ontario, and Maritime corridors they operate daily.
Yes. Every unit in our fleet is equipped with GPS tracking and advanced communication systems, providing real-time location visibility on every shipment from pickup to delivery.
Our drivers average more than five years of experience on the Quebec, Ontario, and Maritime corridors they operate daily. Combined with real-time GPS tracking and proactive dispatch communication, we identify and address delays before they impact your delivery window.
When your supply chain cannot wait, our dispatch team is structured to mobilize in as little as six hours. We maintain fleet availability specifically to handle urgent and last-minute shipments without compromising our scheduled operations.
Every unit in our fleet operates on a four-year replacement cycle and is equipped with real-time telematics. Our operational standards apply equally to every shipment we handle, whether it is a local urban delivery or a full interprovincial haul.
Our team monitors every shipment in real time and communicates proactively the moment a deviation occurs. You will hear from us before you have to ask, with a clear assessment of the situation and the steps we are taking to resolve it.
We have specialized exclusively in temperature-sensitive freight for over 20 years. Our equipment, our processes, and our team were built around one standard: freight that cannot afford a failure. That focus is what separates us from carriers that treat cold-chain as just another service.
We hire across multiple functions within our operation. Visit our Careers page to view current open positions and find the role that fits your background.
Our operations are based in the greater Montreal area with routes covering Quebec, Ontario, and the Maritime Provinces.
Visit our Careers page to view open positions and submit your application directly through the site. You can also reach our team by phone or email if you have questions before applying.
We are a privately owned company where every team member's contribution is visible and valued. We invest in our people, maintain clear safety protocols across all departments, and operate with a management team that is accessible and accountable.
Yes. As a stable and growing operation with over 20 years in the industry, we offer real opportunities for long-term professional development across our team.