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Terms & Conditions

Welcome to Nour Transport (the "Company"). These Terms and Conditions ("Terms") govern your use of our website, www.nourtransport.com (the "Site"), and the transportation services we provide. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site in a manner that could damage, disable, overburden, or impair the functionality of the Site or interfere with any other party's use of the Site.

2. Accounts and Registration

To access certain features on the Site, such as requesting a freight quote or submitting a service request, you may need to provide your information through our contact or quote forms. By submitting your information, you agree to:

  • Provide accurate, current, and complete information during submission.
  • Maintain the confidentiality of any account credentials if applicable and notify us of any unauthorized use.

You are solely responsible for all activities that occur under your account or submitted information.

3. Services Provided

Nour Transport offers a variety of temperature-sensitive freight transportation services, including but not limited to:

  • Refrigerated Transportation: Full truckload refrigerated freight service across Quebec, Ontario, and the Maritime Provinces.
  • Local Refrigerated Transportation: Light-duty refrigerated delivery for urban and retail environments.
  • Heated Transportation: Freight protection from freezing during cold weather conditions across Quebec and Ontario.
  • Dry Box Transportation: Ambient freight transportation using dry box trailers across Quebec and Ontario.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Payments and Fees

Certain services provided by Nour Transport require payment as agreed upon through our quoting process. By confirming a service agreement, you agree to:

  • Pay all applicable fees and charges as outlined in your service agreement.
  • Provide accurate and complete billing information.
  • Be responsible for any additional taxes or fees applicable to your shipment or service.

Nour Transport uses third-party payment processors where applicable, and you agree to abide by their terms and conditions.

5. User Content

By submitting any content to Nour Transport, including shipment details, freight documentation, or feedback, you grant Nour Transport a non-exclusive, royalty-free, worldwide license to use and process that content solely for the purpose of fulfilling your transportation service request. You represent that you own or have the necessary rights to submit the content provided.

6. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and software, is owned by Nour Transport or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from the Site without prior written consent from Nour Transport.

7. Limitation of Liability

To the fullest extent permitted by law, Nour Transport, its affiliates, employees, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the Site or services, or any content provided on the Site. Cargo liability is subject to the terms outlined in your individual service agreement, with a maximum liability of $4.41 per kilogram unless otherwise agreed in writing.

8. Privacy Policy

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to our data collection practices as described in our Privacy Policy.

9. Termination

Nour Transport reserves the right to suspend or terminate your access to the Site at any time, without notice, for any conduct that violates these Terms or that is harmful to the interests of Nour Transport or other users.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the Federal laws of Canada applicable therein. Any disputes arising from or in connection with these Terms shall be resolved in the competent courts of Montreal, Quebec.

11. Changes to These Terms

Nour Transport reserves the right to update or modify these Terms at any time. Any changes will be reflected on this page with the updated effective date. It is your responsibility to check this page periodically for any changes.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Nour Transport
Email:
admin@nourtransport.com
Sales:
sales@nourtransport.com
Phone Sales:
(514) 886-1663
Phone Office:
(514) 856-1032
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